Engineer II, Systems Reliability Engineering
At a glance
Mid-level Site Reliability role at Levi Strauss & Co. Office, Mexico, D.F., Mexico · full-time.
Pay not stated Site Reliability salary
devopsroles summary, based on the employer's posting.
What you'll do
- Lead incident response and service recovery for planning and allocation platforms, then identify root causes
- Develop the India-based SRE team through hiring, onboarding, coaching and capability building
- Set up monitoring, logs, service objectives and indicators, dashboards, and reliability measures
- Advance DevSecOps, automation and AI-supported operations, including workflows that can heal themselves
- Coordinate releases, risks and platform priorities with SAP, SAS, Azure, middleware, engineering and business teams
What you bring
- At least five years in SRE, production support, platform engineering or another listed operations field
- Practical experience with Azure, CI/CD, infrastructure as code, integrations, APIs, scripting and monitoring platforms
- A strong grounding in reliability, incident and change management, observability, and operational readiness
Who this fits
This role suits someone who can lead reliability work for business-critical planning and allocation platforms and build an India-based SRE team. The position is full-time and based in Mexico City.
From the employer
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.
Introduction
As an Engineer II, Systems Reliability Engineering, you will lead operational excellence, reliability, observability, automation, and AI-enabled operations for the global Planning and Allocation ecosystem. You will serve as a key operational partner across engineering, product, business, cloud, vendor, and enterprise architecture teams while helping build a scalable Site Reliability Engineering operating model.
About the Job
- Lead incident response, root cause analysis, and service restoration activities for business-critical planning and allocation platforms.
- Build and coach the India-based SRE team while supporting hiring, onboarding, capability development, and operational excellence.
- Establish observability, monitoring, logging, SLOs, SLIs, operational dashboards, and reliability measurements.
- Drive DevSecOps, automation, AI-assisted operations, self-healing workflows, and continuous improvement initiatives.
- Partner with SAP, SAS, Azure, middleware, engineering, and business teams to manage releases, risks, dependencies, and platform priorities.
About You
- 5+ years of experience in Site Reliability Engineering, Production Support, Platform Engineering, DevOps, Cloud Operations, or Enterprise Application Operations.
- Strong understanding of reliability engineering, incident management, change management, observability, and operational readiness practices.
- Hands-on experience with Azure services, CI/CD, Infrastructure as Code, enterprise integrations, APIs, scripting, and monitoring platforms.
- Experience supporting retail, supply chain, planning, allocation, forecasting, ERP, or other business-critical enterprise platforms, with exposure to AppliedAI and AI-enabled operations.
LOCATION
Mexico, D.F., MexicoFULL TIME/PART TIME
Full timeCurrent LS&Co Employees, apply via your Workday account.
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