Engineer I, Systems Reliability Engineering
At a glance
Mid-level Site Reliability role at Levi Strauss & Co. Ixelles · full-time.
Pay not stated Site Reliability salary
devopsroles summary, based on the employer's posting.
What you'll do
- Handle live production incidents across Retail Technology services, resolving issues promptly to limit business disruption
- Investigate underlying causes and put fixes in place to strengthen platform stability over time
- Prepare releases and service handovers, checking that teams are ready to deploy and support technology
- Improve monitoring and automate operational work to reduce repeated support problems
- Work with engineers, vendors and business partners to surface reliability risks and improve platform performance
What you bring
- At least six years in application reliability, infrastructure operations, production support, site reliability or another listed area
- Experience supporting enterprise applications or infrastructure in a global production setting
- Strong command of incident and problem handling, troubleshooting, root-cause investigation and production support
- Hands-on work with monitoring, observability, automation, scripting and modern engineering tools
- A computer science, information technology or engineering degree, a related qualification, or equivalent professional experience
Who this fits
This role suits an experienced reliability or production support engineer who can independently manage operational issues and work across engineering and business teams. It is hybrid, based in the Brussels office, with at least three in-person workdays each week and up to two days working from home.
From the employer
Calling all originals: At Levi Strauss & Co., you can be yourself and be part of something bigger. We are a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future.
Introduction
As an Engineer I within Systems Reliability Engineering, you will help ensure the reliability, availability, and operational performance of critical Retail Technology platforms that support Levi Strauss & Co. global business. You will independently manage production support activities, resolve complex technical issues, and partner with engineering and business teams to improve service reliability and operational excellence across application and infrastructure environments.
About the Job
- Manage production incidents and operational issues, ensuring timely resolution and minimizing business impact across Retail Technology services.
- Perform root cause analysis and implement corrective actions that improve platform reliability, stability, and long-term service performance.
- Support production releases, service transitions, and operational readiness activities to ensure successful deployment and ongoing support of technology solutions.
- Drive automation, monitoring, and continuous improvement initiatives that enhance operational efficiency and reduce recurring support issues.
- Collaborate with engineering teams, vendors, and business stakeholders to identify reliability risks, optimize platform performance, and promote engineering best practices.
About You
- 6+ years of experience in Application Reliability, Infrastructure Operations, Production Support, Site Reliability Engineering, or Retail Technology environments.
- Experience supporting enterprise applications or infrastructure within a global production environment.
- Strong knowledge of incident management, problem management, troubleshooting, root cause analysis, and production support processes.
- Experience with monitoring, observability, automation, and operational support technologies, including scripting and modern engineering tools.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.
This is a hybrid position and can be based in our Brussels office. Employees are expected to spend a minimum of three days per week working in person, whether from the office or in the market, with flexibility to work from home for up to two days per week.
The expected starting salary range for this role is 66,000 – 88,000 Euros gross per annum. The amount an employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, and our needs.
Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, paid leave, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.
LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.
LOCATION
Ixelles, BelgiumFULL TIME/PART TIME
Full timeCurrent LS&Co Employees, apply via your Workday account.
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