Associate Engineer I,Systems Reliability Engineering
At a glance
Junior Site Reliability role at Levi Strauss & Co. Office, Mexico, D.F., Mexico · full-time.
Pay not stated Site Reliability salary
devopsroles summary, based on the employer's posting.
What you'll do
- Track platform health, availability and performance across planning, allocation, forecasting, inventory and related systems
- Help restore production services by triaging incidents, investigating faults and following runbooks and operating procedures
- Diagnose application, integration, batch and data-flow problems with engineering, cloud, security, SAP, SAS and vendor teams
- Maintain monitoring, alerts and dashboards, and help validate deployments and prepare releases
- Support automation and operational improvements with scripts, APIs, Azure services and enterprise support tools
What you bring
- At least one year in site reliability, application or cloud operations, DevOps, or enterprise platform operations
- A computer science, IT, engineering or related degree, or equivalent practical experience
- Familiarity with Azure, monitoring, enterprise application support and IT service management practices
- Hands-on SQL, scripting, troubleshooting, data analysis or enterprise application support experience
Who this fits
This junior role suits someone building experience in systems reliability while working alongside senior engineers. It is based in Mexico City and is full time.
From the employer
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.
Introduction
As an Associate Engineer I, Systems Reliability Engineering, you will support the reliability, stability, availability, and operational excellence of the Digital Planning & Foundations ecosystem. You will work alongside senior engineers to support Planning, Allocation, Forecasting, Inventory, and Supply Chain platforms while contributing to automation, observability, incident management, and continuous improvement initiatives. This role provides exposure to enterprise-scale cloud operations, DevSecOps, AI-enabled operations, Azure services, SAP integrations, and modern Site Reliability Engineering practices.
About the Job
- Monitor the health, availability, and performance of Planning, Allocation, Forecasting, Inventory, and related Digital Planning & Foundations platforms.
- Support production operations through incident triage, issue investigation, service restoration, and execution of runbooks and operational procedures.
- Assist with troubleshooting application, integration, batch job, and data flow issues while partnering with engineering, cloud, security, SAP, SAS, and vendor teams.
- Contribute to observability and operational excellence through monitoring, alert management, dashboard maintenance, deployment validation, and release readiness activities.
- Support automation and continuous improvement initiatives using scripting, APIs, Azure services, and enterprise support tools.
About You
- 1+ years of experience in Site Reliability Engineering, Application Operations, Cloud Operations, DevOps, or Enterprise Platform Operations
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
- Familiarity with Azure cloud services, monitoring tools, enterprise application support, and IT service management processes.
- Hands-on experience with SQL, scripting, troubleshooting, data analysis, or supporting enterprise applications.
- Exposure to Python, PowerShell, automation tools, API integrations, or enterprise planning, retail, supply chain, SAP, SAS Planning, or cloud-based platforms.