Engineer I,Systems Reliability Engineering
At a glance
Mid-level Site Reliability role at Levi Strauss & Co. Office, Mexico, D.F., Mexico · full-time.
Pay not stated Site Reliability salary
devopsroles summary, based on the employer's posting.
What you'll do
- Investigate production incidents, application failures, integration problems and service slowdowns, then lead their resolution
- Build Python, PowerShell, API and cloud-based automations to cut manual operational work
- Create dashboards, alerts and health checks, tracking service objectives and reliability measures
- Support Azure services, enterprise integrations and analytics tools used in planning and allocation
- Apply AI to operations through anomaly detection, intelligent alerts, self-healing workflows and automation
What you bring
- At least five years in site reliability, production support, platform engineering or another listed function
- A computer science, IT or engineering degree, or equivalent hands-on experience
- Practical experience supporting enterprise applications on Azure
- Strong scripting with Python, PowerShell, REST APIs and SQL, plus experience with CI/CD, Azure DevOps, GitHub and infrastructure as code
Who this fits
This role suits an experienced reliability or operations engineer who has supported enterprise applications in Azure and can automate and monitor production systems. The position is based in Mexico City and is full time.
From the employer
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.
Introduction
As a Engineer I, Systems Reliability Engineering within the Digital Planning & Foundations organization, you will help ensure the reliability, availability, performance, security, and operational excellence of planning, allocation, forecasting, inventory, and supply chain technology platforms. You will partner with product, engineering, business, cloud, security, SAP, and external technology teams while driving automation, observability, DevSecOps, and AI-enabled operations.
About the Job
- Lead investigation and resolution of production incidents, application failures, integration issues, and service degradation events.
- Develop automation solutions using Python, PowerShell, APIs, and cloud-native technologies to improve operational efficiency and reduce manual effort.
- Build and maintain observability capabilities, including dashboards, alerting, service health monitoring, SLIs, SLOs, and reliability metrics.
- Support Azure services, enterprise integrations, Power Platform, Fabric, OneLake, and analytics capabilities that enable planning and allocation processes.
- Drive AI-enabled operations through intelligent alerting, anomaly detection, self-healing workflows, operational copilots, and agentic automation.
About You
- 5+ years of experience in Site Reliability Engineering, Production Support, Platform Engineering, DevOps, Cloud Operations, or Enterprise Application Support.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
- Hands-on experience supporting enterprise applications hosted on Azure cloud platforms.
- Strong automation and scripting skills using Python, PowerShell, REST APIs, SQL, and modern observability tools.
- Experience with CI/CD, Azure DevOps, GitHub, Infrastructure as Code, and exposure to AIOps, Azure AI, Microsoft Fabric, or related technologies.