Site Reliability Engineer 2
At a glance
Mid-level Site Reliability role at WEX. Portland · full-time · $85,000–$101,500 base.
devopsroles summary, based on the employer's posting.
What you'll do
- Build automation and use monitoring tools to keep systems reliable
- Join incident response and troubleshoot issues through the team’s escalation process
- Find performance slowdowns and recommend code, configuration or infrastructure changes
- Work with developers to make sure software designs meet operational needs
- Improve reliability processes and procedures while investigating issues across code, networks, operating systems or storage
What you bring
- At least two years in site reliability engineering or a comparable role
- At least two years developing software in one major programming language
- Hands-on familiarity with cloud platforms, observability and logging tools, plus relational and NoSQL databases
- A computer science or related technical degree, or equivalent work experience
Who this fits
This role suits a mid-level engineer who can collaborate closely with development teams and stay effective under pressure. You’ll take part in around-the-clock reliability rotations and escalation workflows.
From the employer
About the Team & Role
The WEX Site Reliability Engineering (SRE) team is looking for individuals passionate about developing software and solutions focused on observability, incident response, reliability and performance, operational excellence, and compliance. The team will be part of the Platform Reliability organization which supports our internal stakeholders included in our Corporate Payments line of business. As part of the Platform Reliability organization you’ll have the opportunity to solve complex challenges and improve the quality of life of our engineering teams as well as our ability to service our customers.
The successful candidate should have a strong aptitude for learning new technologies and the ability to drive complex and meaningful projects to a conclusion. Tight-knit collaboration with the engineering teams and an ability to thrive under pressure are key skills required to succeed in this role.
How you'll make an impact
Willingness to dig deep into code, networking, operating systems, and/or storage solutions to solve complex issues
Develop automation and utilize monitoring tools to ensure system reliability
Participate in incident response and troubleshooting
Participate in 24x7 Site Reliability rotations and escalation workflows
Identify and address performance bottlenecks. This will include code optimization, configuration changes, or infrastructure upgrade recommendations.
Collaborate with development teams to ensure software design meets operational requirements
Continuously improve processes and procedures to increase system reliability and efficiency
Stay up-to-date with the latest industry trends and technologies
Experience you'll bring
2+ years of hands-on experience as a Site Reliability Engineer or equivalent role
2+ years of development experience with at least one major programming language
Experience with Cloud Computing platforms (AWS, Azure, GCP)
Ability to thrive in a fast paced, development and operations world
Strong communication and collaboration skills
Experience with observability and logging technologies
Experience with at least one major RDBMS and NoSQL data store
Experience with containerization technologies such as Docker or Kubernetes
BA/BS degree in Computer Science or related technical field, or equivalent job experience
Nice to haves
Experience with one or more of the following languages: C#, Java, GoLang, Python
Experience with infrastructure as code, preferably Terraform
Working knowledge in building and designing RESTful APIs.
Experience with Grafana and Splunk
Familiarity with Agile methodologies and practices
Experience with GitOps