Systems Reliability Engineer

About the Job:

The Finance Reliability & Production Engineering (Finance RPE) team is responsible for ensuring the stability, availability, and operational excellence of Morgan Stanley's Finance and Regulatory Reporting platforms. We partner closely with Finance Technology, Controllers, Regulatory Reporting, Infrastructure, and Development teams to provide reliable production support, drive automation, improve resiliency, and enhance the overall operational health of critical business systems.

As part of Morgan Stanley's ongoing technology transformation, we are expanding our Production Engineering capabilities in Asia. This role offers the opportunity to work at the intersection of finance, technology, automation, and operational excellence while supporting systems that are critical to the firm's financial and regulatory obligations.

Based in Tokyo, you will play a key role in supporting and improving Finance Technology platforms across the Asia-Pacific region, helping ensure reliable service delivery and driving continuous improvement through automation and engineering.

We would like to talk to you if you:

• Enjoy solving complex production and operational challenges in a fast-paced environment.

• Have a strong sense of ownership and take pride in delivering reliable outcomes.

• Are passionate about automation and reducing manual effort through engineering solutions.

• Like collaborating with global technology and business teams to solve problems.

• Are curious, proactive, and continuously looking for opportunities to improve processes and systems.

• Thrive in a team-oriented environment where knowledge sharing and collaboration are valued.

• Aspire to grow as an engineer, teammate, and leader.

Your responsibilities will include, but not be limited to:

• Providing production support and operational oversight for Finance and Regulatory Reporting applications across the Asia-Pacific region.

• Monitoring critical business processes and responding to production incidents, ensuring timely resolution and effective stakeholder communication.

• Leading root cause analysis efforts and driving sustainable fixes to recurring issues.

• Partnering with development, infrastructure, and business teams to improve platform stability, resiliency, and service quality.

• Developing automation solutions using scripting and modern tooling to reduce operational risk and improve efficiency.

• Identifying opportunities to improve observability, monitoring, alerting, and operational processes.

• Supporting financial reporting workflows to ensure adherence to business deadlines and service level commitments.

• Driving continuous improvement initiatives focused on reliability, operational excellence, and engineering best practices.

Required skills

• Excellent verbal and written communication skills with the ability to communicate effectively across technical and non-technical audiences.

• Strong troubleshooting and analytical problem-solving skills with experience identifying and resolving complex production issues.

• Strong Unix/Linux administration and debugging experience.

• Solid SQL skills with the ability to investigate data issues across complex application and database environments.

• Experience supporting large-scale enterprise applications in a production environment.

• Experience performing incident management, root cause analysis, and service restoration activities.

• Hands-on experience with monitoring and observability platforms Ex: AppDynamics, Grafana, Splunk, Dynatrace, or similar tools.

• Experience with automation and scripting using Python, Shell, Perl, Ruby, or similar technologies.

• Strong understanding of operational risk management and production support best practices.

• Demonstrated ability to take ownership and drive issues through resolution.

Preferred skills

• Experience supporting Finance, Product Control, Regulatory Reporting, Risk, or Accounting platforms.

• Knowledge of ETL processing frameworks and data integration technologies.

• Experience working with Autosys or similar enterprise job scheduling platforms.

• Familiarity with cloud technologies and modern platform engineering concepts.

• Understanding of data quality controls, reconciliation processes, and financial reporting workflows.

• Knowledge of ITIL service management principles and operational excellence practices.

• Experience working within Agile delivery environments.

• Exposure to AI-assisted operations, automation, and intelligent monitoring solutions.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.