Site Reliability Engineer
At a glance
Mid-level Site Reliability role at Experian. Cyberjaya · full-time.
Pay not stated Site Reliability Engineer salary
devopsroles summary, based on the employer's posting.
What you'll do
- Build and maintain infrastructure-as-code and delivery pipelines that support dependable software releases
- Set up monitoring and smart alerts for customer products and internal data flows to speed incident response
- Track infrastructure and application vulnerabilities, investigate issues, find root causes, and put preventive fixes in place
- Tune platform speed and resource use, reduce costs, and share progress, risks, and recommendations with stakeholders
- Coordinate with engineering, data, and product colleagues on deployments and day-to-day operations within established policies
What you bring
- At least five years in site reliability, DevOps, cloud engineering, or a related role
- Experience operating AWS workloads, especially ECS and EKS clusters
- At least three years using data and monitoring findings to improve cloud performance, reliability, and cost
- Practical experience with Terraform, Jenkins, and other DevOps or infrastructure-as-code tools
- Experience with high availability, disaster recovery, and platform and performance monitoring
Who this fits
This mid-level role suits someone who can improve cloud service reliability through automation, monitoring, troubleshooting, and performance work. You’ll report to a Software Engineering Manager and work hybrid in Cyberjaya, with at least two office days each week.
From the employer
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Role Summary
Our Product Development team is looking for a Site Reliability Engineer to help build reliable, scalable, and high-performing products. As we transform into a product-led organization, you will help improve system reliability, operational efficiency, and cost effectiveness through automation, monitoring, and data-driven insights.
You will collaborate with technical experts, contribute to our future technology strategy, and help deliver greater value to our clients. You have experience designing and implementing cloud solutions, improving platform performance and supporting service reliability.
What You'll Be Doing
- Develop and maintain infrastructure-as-code solutions and CI/CD pipelines to support reliable and high-quality software delivery.
- Implement monitoring and intelligent alerting for client-facing products and internal data pipelines, ensuring faster incident detection and resolution.
- Manage platform security and reliability by tracking infrastructure and application vulnerabilities, troubleshooting production and non-production issues, conducting root-cause analysis and implementing preventive solutions.
- Improve platform performance, resource utilisation and costs, and communicate progress, risks and recommendations to relevant stakeholders.
- Collaborate with software engineers, data engineers, data scientists and product managers to support smooth system deployment and operations, while following established policies and procedures. You will report to the Software Engineering Manager.
Qualifications
- 5 years+ of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or a related role.
- Experience managing AWS workloads, particularly ECS and EKS clusters.
- Experience with high availability, disaster recovery, platform and performance monitoring.
- Hands-on experience with DevOps and Infrastructure-as-Code tools, including Terraform and Jenkins.
- 3+ years of experience using data and monitoring insights to improve cloud performance, reliability, and cost efficiency.
- Communicate complex technical matters to build understanding and understanding across technical and product teams.
- Experience identifying opportunities to innovate, automate processes and improve platform performance.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits/Perks:
- Hybrid work arrangement: You will divide your time between working remotely and working from the office. You will work from the office at least two days per week. You and your manager will agree on your office days, taking business and client needs into consideration.
- Inclusive paid leave
- People-first and inclusive workplace
- Career growth opportunities
- Exposure to diverse, global teams
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers
Experian Careers - Creating a better tomorrow together
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