Lead Infrastructure Engineer

About this role:

Wells Fargo is seeking a Lead Infrastructure Engineer to join the Digital Lab Services team. This team is responsible for designing, engineering, and supporting the infrastructure that powers experimentation, emerging technology evaluation, AI innovation, and cloud-based development environments across the enterprise. The team partners closely with engineering, architecture, security, and business stakeholders to enable rapid innovation while maintaining operational excellence and risk management. This is a unique opportunity to work on cutting-edge technologies, influence the future of enterprise innovation, and help shape the platforms that accelerate business transformation.

In this role, you will:

• Lead complex infrastructure initiatives, including designing, building, deploying, and maintaining solutions that support business applications
• Evaluate internal and external software solutions that could help achieve target-state architecture goals
• Make technical design decisions, develop implementation plans, and identify project risks and resource requirements
• Serve as a technical advisor to innovation teams and project managers, translating experimentation and evaluation needs into secure, scalable lab requirements and service capabilities
• Provide guidance on lab offerings, supported platforms, technical constraints, and effective use of the lab environment
• Administer and support Windows, Linux, VMware, Hyper-V, Microsoft Azure, AWS, and Google Cloud Platform environments used by lab customers
• Troubleshoot complex technical issues involving operating systems, endpoint platforms, cloud services, connectivity, proxy services, identity, compatibility, and platform integrations
• Analyze high-impact outages to strengthen processes, procedures, controls, and long-term platform reliability
• Design, develop, test, automate, and document infrastructure solutions using Agile development practices
• Automate infrastructure provisioning, configuration, and operational tasks using PowerShell, Bash, Terraform, or similar tools where appropriate
• Create and maintain knowledge articles, technical procedures, operational documentation, and service standards
• Support risk and control activities by adhering to established policies, procedures, and operational standards
• Recommend cost-effective courses of action that support business and operational outcomes
• Collaborate with peers, colleagues, managers, and third-party vendors to resolve issues and achieve goals
• Partner with senior infrastructure engineers on larger-scale platform enhancements, new offerings, lifecycle work, and service improvements

Required Qualifications:

• 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of hands-on experience supporting Windows/Linux Server platform

Desired Qualifications:

• Strong customer-facing skills with experience serving as a technical advisor to engineering, architecture, and project teams
• Experience supporting enterprise environments across on-premises, cloud, SaaS, end-user computing, and hybrid platforms
• Hands-on experience with Windows, macOS, Linux, iOS, Android, virtualization, compute, storage, networking, identity, security, and endpoint technologies
• Experience with VMware, Hyper-V, Kubernetes, container-based technologies, Microsoft Azure, AWS, and Google Cloud Platform; multi-cloud experience preferred
• Experience evaluating, integrating, and operationally supporting emerging technologies, AI/ML platforms, enterprise SaaS solutions, innovation labs, proof-of-concept programs, sandbox environments, or pre-production testing platforms
• Experience supporting enterprise networking, identity, proxy services, secure connectivity, access management, endpoint management, or infrastructure automation
• Ability to automate infrastructure provisioning, configuration, and operational processes using PowerShell, Bash, Terraform, or similar tools
• Strong troubleshooting, communication, documentation, problem-solving, organizational, and customer service skills
• Self-motivated team player with technical curiosity, adaptability, attention to detail, and a passion for learning emerging technologies
• Relevant cloud, infrastructure, virtualization, endpoint management, or security certifications are a plus; demonstrated hands-on experience is valued most

Job Expectations:

• Ability to work nights, weekends, and/or holidays as needed or scheduled
• Ability to lift 50+ pounds
• Visa sponsorship is not available for this position
• This position offers a hybrid work schedule

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.