Site Reliability Engineer

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Site Reliability Engineer

This position is hybrid model in our Berrini unit.

Position Summary

The candidate will be working as a SRE member who will help the organization to constantly ensure reliability, availability and performance of large-scale ODC services. SRE will work closely with development teams to design, build, and maintain scalable and reliable infrastructure, automate processes, monitor system health, and respond to incidents effectively with a mindset of efficiency on day-to-day activities. SRE will constantly adopt ITIL and Agile methodologies/processes, coaching and mentoring on best practices. Will endorse whole lifecycle over Public Cloud ensuring to meet external customer SLA and internal OLAs.

Key Areas of Responsibility

• Develop and maintain Infrastructure as a Code and automation tools.
• Responsible to Integrate, Operate and Support 7x24 mission critical services with 5x9 availability on public cloud.
• Responsible to ensure tier 1 / Platinum SLAs.
• Responsible to review technical products and understand customer requirements.
• Responsible to perform regular tuning.
• Able to work with distributed teams worldwide.
• Responsible for defining business continuity strategy for Operated services over public cloud.
• Motivate the team on daily basis through Agile ceremonies (Daily, refinement, planning...)
• Responsible for suggesting indicators on team monitoring.
• Responsible for facilitating exchanges with the many stakeholders.
• Continuously improve service reliability, performance, and security of the services
• Collaborate with Service Delivery Managers on traffic trends, analyses the impact of mid-term business changes on capacity requirements.
• Participate in capacity management processes and security audits.
• Design and implement changes into the systems.
• Adapt solution parameters to make architecture evolutions.
• Maintain and enhance internal tools to improve service industrialization.
• Participate in the Presales, deployment and integration of the solutions form the Support perspectives.
• Definition of production requirements.

Minimum Qualifications

• Bachelor’s degree in information technology or a related field.
• Experience in design, development and implementation of applications.
• Experience in Public Cloud (GCP)
• Minimum C1 English (Advanced Level)
• Strong experience on Kubernetes (certification).
• Strong experience on Apache Http Server
• Strong experience on TLS >= 1.2
• Ability to work SRE engineers during integration and operation project phases.
• Strong experience working in Agile teams.
• Experience in embedding agile performance metrics to drive accountability.
• Effective verbal and written communication skills
• Strong working experience on one of the scripting languages – SHELL/Python is required.
• Experience on GCP Terraform

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

What We Offer

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: 

• Elective Health and Dental plans. 
• Retirement Savings Plan with a company contribution and a match.
• Company paid holidays, vacation days, and paid sick leave. 
• Company provided Life Insurance.

Why Join Us?

Say HI and learn more about working at Thales click here.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture.

Thales is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, age, or any other characteristic protected by law.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!