Platform Engineer
At a glance
Mid-level Platform & Infrastructure role at Synnex (Hyvecareers). Fremont · full-time · $85,000–$120,000 base.
devopsroles summary, based on the employer's posting.
What you'll do
- Lead server networking products through NPI, defining test needs and resolving issues with switches, routers and related equipment
- Support automated testing, verification and debugging across server hardware networking, working with design teams and component partners
- Handle customer provisioning and technical support, including Tier 2 escalations and other service issues
- Analyze network faults with diagnostic tools, configure routers and switches, and upgrade their operating systems
- Implement and support protocols such as BGP4, OSPF, HSRP, VRRP and VOIP
What you bring
- A degree focus in electrical engineering or networking, plus five to eight years of related industry experience
- Hands-on L1/L2 networking troubleshooting, ideally in product testing and development
- Networking experience with Brocade, Cisco OS or an equivalent, and knowledge of digital hierarchy and SONET
- Cisco or Juniper certifications such as CCN, CCNE, JNCIP or JNCIE
Who this fits
This role suits a mid-level network engineer with product testing, development and troubleshooting experience. You’ll need to be able to travel domestically about twenty percent of the time for factory support.
From the employer
@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.
Job DescriptionHyve Solutions is a leader in the data center solutions industry. We design, manufacture, and deliver custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers.
Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment!
System engineering Lead in the new product introduction (NPI) process of server networking products, champion of the test requirement document, and issue disposition of network communications equipment, including switches, routers, firewalls, and application delivery controllers/load balancers.
Key member of the NPI networking program team to drive execution excellence and deliver products per customer schedule commitment. Support test automation, verification and debugging of network systems issues across server Hardware networking stack. Collaborate with design teams and component partners to drive complex issues to closure
Will interact directly with customers for provisioning, technical support, and a variety of customer service issues including Tier 2 escalation response and support
Domain knowledge requirement
Performs technical analysis of software, hardware and transmission facilities using various diagnostic tools in support of efficient network operations
Identifies, diagnoses and resolves technical problems related to network failure/integrity and usage of server/edge hardware and cloud software
Performs technical analysis of software, hardware and transmission facilities using various diagnostic tools in support of efficient network operations.
Performs router and switch configuration and IOS/OS upgrades. Implement and support network protocols: HSRP, VRRP, BGP4, OSPF, and VOIP
Required/Desirable Skillsets:
EE or Networking major
5 - 8 year of related industry experience. Prefer in a networking product test and development environment
Certifications in one or more of the following: Cisco Networking CCN, CCNE, JNCIP or JNCIE.
L1/L2 level networking debugging experience and expertise
ITIL V2/3 Foundation, Scripting: Python, Perl, PHP, and shell are a plus
Networking experience with Brocade and Cisco OS or equivalent
Strong technical knowledge of digital hierarchy: DS0, DS1, DS3 and SONET networks
Able to commit to ~20% domestic travel for factory support
Salary: $85K- $120K
@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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