DevOps Engineer
At a glance
Mid-level DevOps & Release role at Questronix Corporation. Makati City · full-time.
Pay not stated DevOps Engineer salary
devopsroles summary, based on the employer's posting.
What you'll do
- Watch CI/CD pipelines, deployment tasks and automation runs, then investigate failures before escalating harder issues
- Review application and infrastructure logs for errors or performance concerns, and flag unusual container or orchestration behavior
- Carry out pipeline checks, environment reviews and deployment verification across production, staging, UAT and development
- Keep runbooks, incident notes, monitoring alerts and ITSM tickets accurate while coordinating incident work across technical teams
- Provide round-the-clock operational monitoring in shifts, through remote or onsite support
What you bring
- You understand DevOps basics, CI/CD pipelines and automation, with exposure to tools such as Jenkins or GitLab CI/CD
- You have working familiarity with version control, Linux command-line use, containers and basic Kubernetes concepts
- You know the basics of cloud platforms and monitoring or logging tools, including AWS or Prometheus
- You have used an ITSM ticketing system and understand incident handling and escalation under ITIL practices
Who this fits
This mid-level operational role suits someone who can troubleshoot routine pipeline and deployment problems, follow established procedures and communicate with development and infrastructure teams. The work involves shift-based, 24/7 monitoring and support, delivered remotely or onsite. The listed location is onsite in Makati City, Philippines.
From the employer
Job Description:
• Provide Level 1 (L1) operational support for DevOps platforms, CI/CD pipelines, and application deployment environments.
• Monitor build pipelines, deployment jobs, and automation workflows to ensure successful execution.
• Perform initial troubleshooting of build failures, deployment issues, and pipeline alerts, escalating unresolved issues to L2/L3 DevOps engineers.
• Monitor application and infrastructure logs to detect errors and performance issues.
• Support CI/CD tools such as Jenkins, GitLab CI/CD, Azure DevOps, or similar platforms.
• Assist with code repository management, including access requests, branch
monitoring, and repository maintenance.
• Monitor containerized applications and orchestration platforms (e.g., Docker, Kubernetes) and report abnormalities.
• Support basic cloud platform monitoring for services running in environments such as AWS, Azure, or GCP.
• Execute standard DevOps operational procedures including pipeline validation,
environment checks, and deployment verification.
• Assist in infrastructure monitoring and alert management using DevOps monitoring tools.
• Maintain and update operational documentation, pipeline runbooks, and incident records.
• Coordinate with development teams, infrastructure teams, and DevOps engineers
during incident investigation and resolution.
• Maintain monitoring alerts and ensure accurate ticket updates in ITSM platforms.
• Support production, staging, UAT, and development environments to ensure deployment stability.
• Provide 24/7 monitoring and operational support in a shift-based environment via remote or onsite support.
Requirements
Qualifications:
• Basic understanding of DevOps principles, CI/CD pipelines, and automation workflows.
• Familiarity with version control systems such as Git, GitHub, GitLab, or Bitbucket.
• Exposure to CI/CD tools such as Jenkins, GitLab CI/CD, Azure DevOps, or similar platforms.
• Basic knowledge of Linux operating systems and command-line operations.
• Understanding of container technologies such as Docker and basic Kubernetes concepts.
• Basic knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
• Familiarity with monitoring and logging tools such as Prometheus, Grafana, ELK Stack, or similar.
• Experience with ITSM tools such as ServiceNow, Jira, or similar ticketing systems.
• Understanding of incident management and escalation processes aligned with ITIL practices.
• Good analytical, troubleshooting, and communication skills.
• Ability to follow standard operating procedures and DevOps runbooks.
• Strong interest in learning automation, scripting, and cloud technologies.
Benefits