Acceleration Center - Agentic AI & DevOps Engineer - Senior Associate
Pwc (Crm Experienced Careers Site) Open · verified Oct 24, 2026 At a glance
Senior DevOps & Release role at Pwc (Crm Experienced Careers Site). Mexico City · full-time.
Pay not stated DevOps & Release salary
devopsroles summary, based on the employer's posting.
What you'll do
- Build LLM-based agents, skills and pipelines, taking them from early versions into production use
- Set service reliability targets, maintain alerts and incident guides, and investigate failures across Kubernetes and model behavior
- Track traces, latency, token use, costs and errors in dashboards that help teams spot meaningful changes
- Create release paths for model and prompt updates, with version control, automated evaluations and rollback options
- Test LLM quality and safety through benchmarks, adversarial reviews, regression checks and production feedback
What you bring
- A bachelor’s degree and at least two years of relevant experience
- Strong spoken and written English
- Experience putting LLM automations into production with service targets, reproducible experiments, monitoring and alerting
- Hands-on engineering across Python, FastAPI, TypeScript, SQL or Redis, Kubernetes and Azure DevOps CI/CD
Who this fits
This senior associate role suits someone who can combine LLM engineering with production reliability and evaluation work. You’ll work in Mexico City and may travel up to twenty percent. The role calls for building technical depth while learning to manage and inspire others.
From the employer
Industry/Sector
Not ApplicableSpecialism
Data, Analytics & AIManagement Level
Senior AssociateJob Description & Summary
The Opportunity
Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As an Acceleration Center - Agentic AI Engineer - Senior Associate, you will play a pivotal role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Within our Internal Firm Services practice, you will leverage Artificial Intelligence to solve business problems through Agentic Systems, RAG, LLMs, while ensuring solution scalability and correct implementation.
As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality work while embracing increased ambiguity. This role requires you to respond effectively to diverse perspectives, use a broad range of tools and methodologies to generate new ideas, and uphold professional and technical standards.
In this role at PwC Acceleration Center Mexico, you'll ship a system. This seat owns the model layer end-to-end: prompt and skill design, evals, safety, and the MLOps that keeps it cheap, fast, traced, and reproducible in production.
Responsibilities
- Defininge and enforce SLOs for model-backed services; own the alerting stack and incident response playbooks.
- Debuging production failures across the full stack — from Kubernetes pod restarts to model hallucinations to prompt injection — and write postmortems that actually prevent recurrence.
- Owning observability end-to-end: distributed traces, latency histograms, cost attribution, token throughput, error budgets, and dashboards that surface signal over noise.
- Architect CI/CD for model and prompt changes: versioning, automated eval gates, rollback strategies.
- Instrumenting and monitoring LLM behavior in production: token usage, response quality, failure modes, latency SLAs.
- Operatinge AI-natively: use Claude Code, Codex, GitHub Copilot, Cursor, and similar tools as daily infrastructure, not novelty — and hold the output to the same standard as hand-written code.
- Designing and deploy LLM-powered automations at scale — agents, skills, pipelines — from prototype through production.
- Building eval frameworks: offline benchmarks, adversarial red-teaming, regression suites, and production feedback loops that catch drift before users do.
What You Must Have
- At least a Bachelor's degree
- At least 2 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- MLOps/SRE: shipped LLM-backed automations to productions with real SLAs and real users, reproducible experiments (tracked, versioned, auditable), SLO definition, error tracking, alerting design, monitoring pipelines for model degradation, prompt drift and cost anomalies.
- Core engineering: Python fluency, FastAPI, async patterns, Pydantic, Typescript, SQL/Redis for state and caching, K8s + Azure DevOps CI/CD
- ML/LLM Depth: strong fundamentals (transformers, finetuning, RAG, agent frameworks); hands-on with Claude/OpenAI. SDKs/Langchain/Langgraph/Langfuse; building evaluations: prompt tests, LLM-as-a-judge pipelines, human feedback integration.
- AI Native Fluency: daily user of AI coding assistants (Claude Code, Codex, Copilot, Cursor), understandins model limitations, failure modes and when to distrust output, can write prompts and agent instructions with rigor, has opinions on eval design, context management and tool-use patterns.
Travel Requirements
Up to 20%Job Posting End Date
enero 20, 2027
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