Senior Site Reliability Engineer
At a glance
Senior Site Reliability role at Proofpoint. Boston · full-time.
Proofpoint states pay in the role description below.
devopsroles summary, based on the employer's posting.
What you'll do
- Keep production services running across global data centers and AWS, handling deployments, upkeep, troubleshooting, tuning and security
- Trace difficult scaling and performance failures across network, hardware and software, bringing in the right teams
- Maintain production monitoring, alerts, capacity plans and reporting so teams can spot and address service risks
- Shape infrastructure architecture for stronger reliability and scale, and assess resource needs before product launches
- Respond to alerts during work hours and join the on-call rotation for escalated incidents
What you bring
- At least seven years troubleshooting and tuning systems, networks and cloud services
- A computer science, engineering or related technical degree, or equivalent experience
- U.S. citizenship is required
Who this fits
This senior role suits someone who works across engineering and operations, takes ownership during incidents and automates infrastructure work. You’ll take part in a twenty-four-hour, multi-site production operation and an on-call rotation.
From the employer
About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
The Role
As a Senior Site Reliability Engineer at Proofpoint you will develop a deep understanding of the various services
and applications that come together to deliver Proofpoint’s next generation security products. You will contribute to
the architecture to improve scalability, operability, service reliability, capacity, and performance. You will be
responsible for provisioning, maintaining, and scaling our production services within server farms across multiple,
world-wide data centers as well as AWS.
We are looking for passion, curiosity, attention to details, taking pride in one’s work, taking ownership, and having
ideas and opinions. If you’re an enthusiastic team player who cares about the infrastructure, remains calm in crisis,
collaborates cross functionally, loves automation, then we want to talk to you.
Your day-to-day
• Build long lasting, effective partnerships across the organization to foster collaboration between Product,
Engineering and Operations teams.
• Participate in a 24x7, multi-site production infrastructure powering the Proofpoint services, including
deployment, maintenance, troubleshooting, performance tuning, and security.
• Root-cause complex problems and involve multiple stakeholders, network, hardware and software that relate to
scaling and performance.
• Ensure proper monitoring, alerting, capacity planning and reporting in the production environment.
• Contribute to the evolving design and architecture of reliable and scalable infrastructure.
• First line of defense during working hours should any alerts or incidents arise.
• Collaborate with product engineering teams to ensure Operations standards are observed, determine resource
impacts for upcoming product deployments, and ensure successful product rollouts.
• Participate in an on-call rotation and be willing to jump on escalated issues as needed.
What you bring to the team
• Demonstrable skills and 7+ years’ experience in troubleshooting, and tuning in systems, networking, and cloud
services.
• A friendly and collaborative demeanor, working well with cross functional teams.
• Experience with Infrastructure-as-Code using Terraform, Ansible, Cloudformation, etc.
• Experience automating management and operational tasks using Node.Js, Python, or scripting languages.
• Experience with industry-standard foundation technologies such as TCP/IP, HTTP, DNS, and LDAP.
• Experience in management of a large distributed computing environment.
• Experience in management of cloud infrastructure.
• Experience with virtualization – KVM, VMware vSphere, and OpenStack
• Excellent verbal and written communication skills.
• Experience with monitoring and alerting systems.
• Experience with industry-standard operational practices such as change management, incident management, and
working in colocation datacenters.
• Experience with public cloud providers such as Amazon EC2 or Microsoft Azure.
• BS or MS in Computer Science, Engineering or related technical discipline, or equivalent experience required.
• US citizenship required
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 136,200.00 - 214,005.00 USDCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 112,700.00 - 177,100.00 USDAll other cities and states excluding those listed above:
Base Pay Range: 101,600.00 - 159,720.00 USD
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