DevOps Engineer

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.

Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.

Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.

Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.

Why Join Us?

• Stable and growing company.
• Small, highly skilled DevOps team with significant ownership and impact.
• Modern cloud-native technology stack (AWS, Kubernetes, Terraform, GitHub Actions, Argo CD, Prometheus, Grafana).
• Operate large-scale, multi-account AWS environments.
• Solve challenging scalability, reliability, and performance problems.
• Opportunity to work with the latest technologies and AI-powered developer tools.
• Fast-paced environment with continuous learning and professional growth.
• Gain hands-on experience operating a mature Disaster Recovery (DR) platform with regular live cross-region failover drills.

Description

We are looking for a passionate DevOps Engineer with hands-on cloud experience to join our team. In this role, you will design, implement, monitor, and maintain our AWS-based production and development environments. You'll help build and operate a secure, highly available, scalable, and reliable cloud platform while solving complex infrastructure challenges and enabling our engineering teams to deliver faster and with confidence.

Summary of Experience

• 2–5 years of experience in a SaaS/PaaS company, working with AWS (preferred) or Google Cloud Platform (GCP).
• Strong hands-on experience with container technologies, including Kubernetes, Docker, and Helm.
• Experience with Infrastructure as Code (IaC) using Terraform.
• Strong Linux administration and shell scripting skills.
• Experience with CI/CD platforms, preferably GitHub Actions.
• Strong troubleshooting and problem-solving skills with a creative, out-of-the-box mindset.
• Ability to quickly learn, evaluate, and adopt new technologies.
• Team player with excellent verbal and written communication skills in English.
• High security awareness and understanding of security best practices.
• Solid understanding of Git and GitFlow workflows.
• Excellent project management and organizational skills with strong attention to detail.

Nice to Have

• Experience with observability and monitoring platforms such as Prometheus and Grafana.
• Experience solving scalability, reliability, and performance challenges in large-scale cloud environments.
• Experience using AI-powered developer tools (e.g., ChatGPT, Claude) as part of your daily work.
• Experience with GitOps workflows using Argo CD & crossplane
• Experience working in a multi-account cloud environment.