Senior Production Engineer (Cloud and App Ops) - freelance
At a glance
Senior Site Reliability role at Netcompany. Strasbourg · full-time.
Pay not stated Site Reliability salary
devopsroles summary, based on the employer's posting.
What you'll do
- Take charge when serious production failures occur, keep stakeholders informed and restore service promptly
- Lead post-incident reviews, identify underlying causes and put preventive and corrective actions in place
- Improve monitoring and operational support, while driving maintenance, capacity planning and performance work
- Check deployment, test and rollback plans with DevSecOps, architecture and database administration teams
- Produce service and capacity reports, and lead automation, process improvements and support-team mentoring
What you bring
- A relevant bachelor's degree and at least seven years in enterprise operations or systems support, including three in a senior role
- Strong ITIL process knowledge, plus hands-on work with Linux or Unix, cloud-native platforms and CI/CD
- Experience with observability, operational analytics, middleware and integration technologies
- A record of leading complex incidents, capacity planning, operational risk reviews and service improvement
Who this fits
This senior operations role suits someone who can lead incidents and guide support teams. Work is based onsite or hybrid in Strasbourg, with on-call duties expected around seven percent of the time. English communication is required, and French is an advantage.
From the employer
Are you ready to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/
So, what are the main responsibilities of a Senior Production Engineer in Netcompany?
As a Senior Production Engineer, you will:
- Lead the resolution of major incidents and complex production issues, ensuring effective stakeholder communication and timely service restoration.
- Conduct and lead root cause analyses, post-incident reviews, and implementation of corrective and preventive actions.
- Define and continuously improve monitoring, observability, and operational support strategies to enhance service reliability.
- Drive proactive maintenance, operational optimization, capacity planning, and performance improvement initiatives.
- Validate deployment, testing, and rollback strategies in collaboration with DevSecOps, Architecture, and Database Administration teams.
- Prepare operational reports, trend analyses, capacity assessments, and service improvement recommendations.
- Lead automation and operational efficiency initiatives through scripting, tooling, and process optimization.
- Provide technical leadership, mentoring, and guidance to support teams while fostering operational excellence.
What would make you a fit for the role:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; a Master’s degree is an advantage.
- Minimum 7 years of experience in enterprise IT operations, supporting mission-critical applications like banking or telecommunications, or systems support, including at least 3 years in a senior operations or support role.
- Deep knowledge of ITIL processes, including Incident, Problem, Change, Release, Event, and Capacity Management.
- Extensive experience with Linux/Unix environments, containerized and cloud-native platforms, and CI/CD ecosystems.
- Strong expertise in observability, logging, performance monitoring, and operational analytics tools.
- Proven experience supporting middleware and integration technologies, including API management, messaging, event streaming, identity management, and web platforms.
- Demonstrated ability to lead complex incident management, capacity planning, operational risk assessment, and service improvement programs.
- Excellent communication skills in English, French is an advantage.
- Professional certifications such as ITIL Intermediate/Managing Professional, advanced Linux, cloud platform, Kubernetes, or equivalent certifications are highly desirable.
Work Arrangement: Onsite/Hybrid in Strasbourg only. Around 7% on-call services are expected. Standby Allowance and Intervention Pay are provided.
If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!
By joining Netcompany, you will be an integral part of a distinguished team of tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.
Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.
We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.
In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/
Site Reliability work from LinkedIn, X, Reddit and Upwork, in one list.
Each morning you get everything that fits, strongest first.
Site Reliability
Find me workBy the team behind devopsroles.