CloudOps Lead
At a glance
Senior Cloud role at IQVIA. London · full-time.
Pay not stated Cloud salary
devopsroles summary, based on the employer's posting.
What you'll do
- Lead and mentor CloudOps engineers, handling performance, development, engagement, rota planning and operational readiness
- Build AWS infrastructure automation with Terraform or Ansible, and maintain deployment pipelines for infrastructure and applications
- Monitor cloud services, resolve incidents and tune performance using metrics and dashboards
- Develop backup and disaster recovery plans, manage cloud costs, and document operational procedures
- Coordinate application support with service management, engineering and DevOps teams, including L2 issue handling
What you bring
- At least ten years in CloudOps, DevOps or SRE, with demonstrated leadership capability
- Strong grounding in cloud architecture, Linux and containers, plus Python or a comparable programming language
- Practical use of infrastructure-as-code and CI/CD automation, including Terraform or Ansible
- Eligibility for a DBS check and UK Security Clearance
Who this fits
This senior role suits someone who can combine hands-on cloud reliability work with leading an engineering team. It is based in London, supports a UK public-sector client, and requires eligibility for DBS checks and UK Security Clearance. UK visa sponsorship is unavailable.
From the employer
Job Description Summary
We are seeking a Site Reliability Engineering Lead to head a team delivering mission-critical cloud services for a UK Public Sector client. This role combines hands-on technical expertise with leadership responsibilities, ensuring high availability, reliability, and scalability of cloud platforms. You will drive operational excellence, champion automation, and foster collaboration across cross-functional teams to deliver secure, resilient solutions.
Key Responsibilities
Team Leadership & Management
- Lead, manage and mentor a team of CloudOps engineers, ensuring performance management, career development, and engagement.
- Manage on-call rota and operational readiness for 24/7 support.
- Oversee administrative and resource planning tasks.
- Represent CloudOps in Programme Board, Architecture, Service Reviews & Client Meetings where necessary
Cloud Operations & Automation
- Design and implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform and Ansible.
- Automate provisioning, configuration, and scaling of AWS cloud resources.
- Build and maintain CI/CD pipelines for infrastructure and application deployments.
Platform Reliability & Performance
- Monitor and troubleshoot cloud services to ensure uptime and rapid incident resolution.
- Optimise system performance through metrics, dashboards, and proactive tuning.
- Implement cost optimisation strategies for cloud resource usage.
Application Support
- Become familiar with the application and service to be able to provide L2 support
- Co-ordination with Service Management, Engineering & DevOps around application issues
Operational Excellence
- Develop and maintain disaster recovery and backup strategies.
- Ensure compliance with security and governance standards, including handling sensitive data (PII/PHI).
- Maintain comprehensive documentation for infrastructure and operational processes.
Collaboration & Continuous Improvement
- Partner with QA, Product, and Development teams to enhance service reliability.
- Drive initiatives to improve time-to-market, quality, and resilience of solutions.
About You
- Proven experience in CloudOps/DevOps/SRE roles (10+ years), with strong leadership capabilities.
- Skilled in cloud architecture (AWS preferred), Linux environments, and containerisation frameworks.
- Proficient in Python or similar programming languages.
- Hands-on experience with IaC tools (Terraform, Ansible) and CI/CD automation.
- Strong problem-solving skills and ability to work in fast-paced, distributed teams.
- Eligible for DBS check and UK Security Clearance.
Desirable:
- Experience supporting client-facing systems in public sector or healthcare.
- Familiarity with secure systems handling sensitive data.
- Proactive mindset for identifying operational improvements.
Note: This role is not eligible for UK visa sponsorship.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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