DevOps Engineer (Deployment)

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?
Role summary
We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using Octopus Deploy, GitHub, and Ansible, ensuring releases are automated, repeatable, secure, and reliable for production.

• Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
• Develop and support Octopus Deploy projects, lifecycles, channels, variables, and deployment processes
• Implement deployment automation with Ansible (playbooks/roles, inventories, idempotent changes)
• Maintain Git-based release workflows in GitHub (branching, tagging, versioning, release notes)
• Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
• Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
• Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
• Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
• Support production releases, troubleshoot deployment failures, and drive root-cause analysis
• Maintain release documentation, runbooks, and change management practices
• Collaborate with developers, QA, and operations to plan releases and reduce downtime

Required skills and experience

• Experience as DevOps / Release / Deployment Engineer supporting production deployments
• Strong hands-on experience with Octopus Deploy (process design, variables, multi-environment releases)
• Strong Ansible skills for deployment and configuration (roles, vault/secrets, troubleshooting)
• Strong working knowledge of GitHub (PR workflows, tagging/releases, permissions)
• Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
• Administration and troubleshooting skills on Windows and/or Linux hosts used for deployments
• Ability to diagnose deployment issues across app, OS, network, and configuration layers

Nice to have

• Experience with Terraform and infrastructure provisioning
• Scripting: PowerShell and/or Bash
• Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases
• Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack)
• Familiarity with container-based deployments (Docker/Kubernetes)
• Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers)
• Experience with load balancing components ( F5 LTM, F5 GTM)
• Experience with administering AWS or Azure tenants
• Experience with Virtualization platforms such as VMWare or HyperV