Senior Associate/AVP, SRE Operate, Site Reliability Engineering, Technology
Singapore - East Full-time Senior Site Reliability
At a glance
Senior Site Reliability role at Dbs. Singapore - East · full-time.
Pay not stated Site Reliability salary
RoleSite Reliability
SenioritySenior
LocationSingapore - East
EmploymentFull-time
PostedOct 2, 2026 · 3w ago
Role brief
devopsroles summary, based on the employer's posting.
What you'll do
- Respond first to production outages, then use approved runbooks and recovery tools to restore services
- Track alerts and incidents against SLA response times, joining major incident work to limit business impact
- Build knowledge across applications in your assigned domains and follow operational controls and procedures
- Contribute to service reporting, reviews, improvement work and knowledge-sharing activities
What you bring
- At least five years in application or production support, command centre work, or another listed technology operations function
- Experience supporting business-critical applications in a large enterprise setting
- A strong grasp of incident, problem, change and service request management practices
- Experience with monitoring and operational tools, plus knowledge of Linux, Unix, databases, middleware or cloud
Who this fits
This role suits an experienced technology operations professional comfortable supporting critical applications and working across multiple services. You must be willing to cover shifts, weekends, public holidays or on-call rotations when needed.
From the employer
Responsibilities
- Serve as the first line of support for production incidents and service disruptions.
- Execute recovery procedures through approved SOPs, runbooks, and automated recovery tools.
- Ensure operational alerts and incidents are acknowledged and acted upon within defined SLAs.
- Participate actively in major incident management activities to minimise business impact.
- Develop sufficient domain knowledge to support multiple applications and services within assigned domains.
- Drive adherence to operational procedures, governance standards, and risk controls.
- Contribute to operational reporting, service reviews, and continuous improvement initiatives.
- Promote a culture of ownership, accountability, and operational discipline.
- Participate in knowledge sharing, cross-training, and capability development programmes.
Requirements
- Minimum 5 years of experience in application support, production support, command centre operations, service operations or related technology operations functions.
- Experience supporting mission-critical applications in a large-scale enterprise environment.
- Willingness to work on shifts, weekends, public holidays, or on-call rotations where operational support is required.
- Knowledge of Linux, Unix, databases, middleware, or cloud technologies.
- Good understanding of payments business processes and domain concepts are preferred.
- Strong understanding of IT Service Management disciplines including Incident, Problem, Change, and Service Request Management.
- Experience with application monitoring, observability, and operational tooling.
- Good understanding of application architectures, middleware, databases, cloud technologies, and distributed systems.
Location:
DBS Asia HubJob:
TechnologySchedule:
RegularEmployee Status:
Full time
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