Associate Site Reliability Engineer/Site Reliability Engineer
At a glance
Junior Site Reliability role at C3 AI. Redwood City · full-time · $90,000–$160,000 base.
devopsroles summary, based on the employer's posting.
What you'll do
- Keep services available and meeting performance commitments by improving system uptime
- Build monitoring and alerts around critical systems so issues are visible
- Investigate failures in essential services, then automate fixes to prevent repeat problems
- Shape platform designs and standards, and automate system updates and upgrades
- Prepare infrastructure and deployment tools while coordinating with services and engineering teams
What you bring
- A computer science degree, a related qualification, or equivalent professional experience
- Hands-on work deploying and operating scalable, resilient infrastructure across Linux, Kubernetes, JVM and public clouds
- Practical expertise in Linux, networking and databases, including Kubernetes cluster support and Cassandra or another NoSQL system
- Experience with cloud platforms, configuration management, scripting and infrastructure-as-code tools
- Background supporting commercial SaaS as a DevOps or systems administrator
Who this fits
This role suits an early-career reliability engineer with infrastructure operations experience and strong troubleshooting and communication skills. The position is based at the Redwood City headquarters.
From the employer
C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI
We are looking for Associate Site Reliability Engineer/Site Reliability Engineer to join our team at our HQ in Redwood City, CA.
Responsibilities:
- Maximize system uptime and availability, ensuring functional and performance SLAs.
- Establish end-to-end monitoring and alerting on all critical aspects.
- Solve complex problems for critical services and build automation to prevent problem recurrence.
- Influence and create new designs, architectures, standards, and methods for supporting the platform.
- Initiate and lead scripting and automation to streamline system updates and upgrades.
- Set up critical infrastructure, tools, and framework to streamline the deployment cycle.
- Work cross-functionally with Services and Engineering teams.
Qualifications:
- BS or MS in Computer Science, related field, or equivalent professional experience.
- Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.
- Expertise in Linux Operating Systems, Networking, and Database concepts.
- Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
- Experience with Cassandra (or another NoSQL alternative).
- Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.
- Experience with configuration management systems such as Puppet.
- Experience in Bash or Python; to automate and monitor systems.
- Experience with IaC tools like Ansible or Terraform.
- Excellent problem-solving, critical thinking, and communication skills.
- Experience supporting as a DevOps or sys admin for commercial SaaS solutions.
C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.
California Base Pay Range$90,000—$160,000 USDC3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.
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